Delivery Policy

COVID-19 Update: We are starting deliveries but to adhere to the strictest health and safety standards and maintain social distancing rules we are operating with professional couriers to ensure our customers safety. This means that whilst we are now delivering we may still have some delays.If you have placed an order be reassured we are working as fast as we can to get your item to you as soon as we can.
Delivery timings are are typically from 7am-9pm, excluding bank holidays.
We Offer Fast and Free UK delivery usually within 5-10 days!
Our couriers work on a ground floor doorstep delivery basis only, any items taken upstairs or inside will be at the drivers discretion unless arranged in advance.Adverse weather conditions may delay your delivery.
Certain postcodes are excluded from Free delivery this includes Scotland, Wales and South West England, these areas may also have a longer lead time of 2-4 weeks.We do not deliver to Northern Ireland or Channel Islands.
Bespoke products such as cushions and pet beds have a lead time of 2-3 weeks.
We will always call you to arrange a delivery date so please do not discard existing beds and mattresses until we have confirmed.
Please consider access and ensure any item you have ordered will fit in your home. if you have any access restrictions e.g. narrow staircases and tight corners, please let us know in advance to see how we can help.